Privacy Policy

Last Updated: May 5, 2026

This Privacy Policy describes how Ryusan Pet Care Solutions (hereinafter referred to as "we," "us," or "our") collects, uses, and shares your personal information when you visit our website or submit an inquiry via our lead forms.

This website is owned and operated by AMOI RYUSAN TRADING COMPANY LIMITED, doing business as Ryusan Pet Care Solutions.

1. Information We Collect

We collect information that you voluntarily provide to us when you express an interest in obtaining information about our products or services. This includes:

Contact Data: Name, business email address, and phone number.
Business Data: Company name and specific product interests (e.g., pet wipes, foam cleaners).

2. How We Use Your Information

We use the information we collect strictly for business purposes, including:

To provide the 2026 Wholesale Catalog and custom pricing requested by you.
To follow up on inquiries within 24 hours via email or WhatsApp.
To send business updates regarding our new collections and wholesale offers.

3. Data Storage and Security

Your data is processed and stored securely using our CRM partner, ZOHO. We implement appropriate technical and organizational security measures to protect the security of any personal information we process.

4. Sharing Your Information

We do not sell, rent, or share your personal information with third parties for their marketing purposes. We only share information to comply with laws or to protect our rights.

5. Third-Party Tracking (Facebook/Meta Pixel)

We use the Meta Pixel on our website. This allows us to track the effectiveness of our Facebook advertisements for statistical and market research purposes. The data collected remains anonymous to us; however, Meta may connect this data with your Facebook account and use it for its own advertising purposes, in accordance with Meta’s Data Policy.

6. Your Rights

Depending on your location (e.g., Australia, Thailand, or the Philippines), you may have the right to access, correct, or delete your personal data. To exercise these rights, please contact us using the information below.

7. Contact Us

If you have questions or comments about this policy, you may contact our Data Privacy Liaison at:

Email: sales@ryusanpet.com

Company: AMOI RYUSAN TRADING COMPANY LIMITED

Address: RM1005 HEWLETT CENTER NO.54 HOI YUEN ROAD KWUN TONG HONG KONG